Reservations: Appointments can be made online, via phone, or in person. A valid credit card may be required to secure your appointment.

Cancellation Policy: We require a minimum of 2 hours notice for cancellations or rescheduling.

Late Arrivals: Please arrive at least 10 minutes before your appointment. Late arrivals may result in a shortened service time or rescheduling, with potential rescheduling.

Consultations: We may conduct a consultation before certain services to ensure the best results. Please inform us of any allergies or medical conditions.
Satisfaction Guarantee: If you are not satisfied with your service, please inform us within [24/48] hours so we can address your concerns or offer a corrective treatment.
Product Returns: Products purchased can be returned within 2 days if unopened and in their original packaging. Opened products are nonrefundable.

Respectful Behavior: We expect all clients to behave respectfully towards staff and other clients. Disruptive or inappropriate behavior may result in the termination of service and/or removal from the premises.
Personal Belongings: We are not responsible for lost or stolen items. Please keep personal belongings with you at all times.

Data Collection: We collect personal information necessary for booking and providing our services. This information is confidential and used in accordance with our privacy policy.
Communication: By booking an appointment, you agree to receive
communication related to your appointments and promotional offers. You may opt-out at any time.

New Clients: Salons and spas offer discounts specifically for new clients, on their anniversary.
Service Specific: Discounts may apply only to certain services. For example, you might get a discount on a haircut but not on color treatments or massages.
Time Restrictions: Discounts might only be valid during certain times or days of the week, like off-peak hours or specific days.

Pricing: Prices for services are listed on our website or in-store. We reserve the right to change prices without prior notice.
Methods of Payment: We accept list payment methods, e.g., cash, credit/debit cards, digital payments, UPI. Payment is due at the time of service.
Refunds: No-refund policy for the service rendered or on product , meaning once a service is rendered or a product is purchased, it can’t be returned or refunded.

Health Conditions: Inform us of any health conditions or allergies before your treatment. Certain treatments may not be suitable if you have specific medical conditions.
Sanitation: We adhere to strict sanitation and hygiene standards. If you have any concerns about our practices, please let us know.

Respectful Behavior: We expect all clients to behave respectfully towards staff and other clients. Disruptive or inappropriate behavior may result in the termination of service and/or removal from the premises.
Trained: Our staff are trained If you have concerns about the risks
associated with our services, please discuss them with us before your
appointment.

Updates: We may update these terms and conditions from time to time. Changes will be effective immediately upon posting on our website or notification.
Disputes: Any disputes regarding discounts will be resolved at the discretion of the salon/spa management.